Licensed Property Management Services Offered
Tenant Screening
All applicants are required to complete an application. Upon doing so, we conduct a comprehensive tenant screening that includes credit reporting, criminal history, eviction history, income verification, and rental history.
Marketing & Advertising
Our powerful software enables us to market your property on multiple websites and in the multiple listing service (MLS). In addition to our website, where we will feature your property, you will see your property on sites such as Zillow, Apartments.com, and Realtor.com along with 18+ other websites.Â
Lease Preparation
Our lease agreements serve as a safeguard for everyone involved. We take the responsibility of crafting the lease in accordance to the Arizona Residential Landlord Tenant Act (ARLTA) and make it readily available to both owners and tenants through their dedicated portal for easy access whenever needed. Our lease is designed to establish transparent expectations, provide mechanisms for resolving disputes, prevent potential misunderstandings, ensure legal compliance, protect security deposits, and highlights key provisions.
Rent Collection with Payment Options
We offer a variety of convenient methods for our tenants to streamline their rent payments. Tenants can arrange their rent payments through their online portal, with options to pay via eCheck or Credit Cards. This year, we’re excited to collaborate with Best Egg’s Flexible Rent-Paying option. This innovative feature empowers our tenants to establish a payment schedule that allows them to make incremental rent payments throughout the month, while ensuring we receive the full payment on the rent due date.
Online Statements & Report Access
As an owner, you have 24/7 access to all of your statements and reports including your current and past 1099’s.
Security Deposit Options
We typically require the maximum by the Arizona Residential Landlord Tenant Act (ARLTA) security deposits that are held in our trust bank account. Our goal, like yours is to get your property rented as soon as possible. We realize that high-security deposits can be too much of a financial strain on tenants, especially if they have to wait for a security deposit return from their existing landlord. This is why we also offer a deposit alternative powered by Obligo. This optional cash program elminates the need for cash security deposits while still holding residents accountable for damages.
Maintenance Tracking & Scheduling via Online Work Orders
Through the tenant portal, we manage all maintenance requests. Tenants can alert us to any necessary repairs, and upon receiving these notifications, we initiate a series of self-help solutions. These include providing tenants with video tutorials for common issues, such as a malfunctioning disposal, in an effort to avoid unnecessary repair costs.
Leveraging our two decades of experience, we’ve built strong relationships with fully licensed vendors who give us priority service and fair pricing. We assure our owners that we do not add any markups or charges for scheduling or processing their repairs.
Every month, we include all original vendor repair bills in our owner’s statements for complete transparency and record-keeping.
Scheduled Property Evaluations
In the initial year of a new tenant’s lease, we will carry out three assessments of your property. The first two are designed to confirm that the new tenants are maintaining your property appropriately. The third evaluation coincides with the lease renewal period, during which we consider the market rent for the upcoming rental term.
Renewal Rent Analysis
Analyzing rent for renewals can often be a tedious and neglected task for property managers. Our top priority is to ensure your rental rates align with the current market. Given our pricing fee structure, we have an added motivation to get it just right.
Move-In & Move-Out Evaluation Reports
Fairness is the goal. Our 20 years of hands-on experience protect both our owners and our tenants. Our comprehensive Move-In and Move-Out Evaluations document any issues with the property. The Move-in evaluation is conducted before the residents’ belongings are moved into the unit, ensuring they won’t be held responsible for previous damage. The move-out evaluation helps determine the condition of the property when the resident leaves. Evaluations include video and pictures of the property.
Risk Guarantee
In the unlikely event that a tenant leaves or is evicted during the six months of their lease, we ensure the property is re-rented without imposing any additional leasing fees on the owner.
Positive Tenant Experience
Ensuring a positive tenant experience is essential for maintaining high occupancy rates for your property. We have successfully struck a balance between representing owners’ interests and providing fairness and flexibility to tenants.
Through our tenant portal, tenants can conveniently pay rent using various options, schedule maintenance requests, and communicate directly with us.
We are delighted to have received positive feedback from both owners and tenants alike.
No Hidden Fees or Transactions
We are committed to transparency in our dealings with your property. Every transaction related to your property, including fees, collections, and payouts, is fully disclosed on your owner statement. There are no hidden charges or undisclosed terms in our management agreement. Our objective is to ensure that each month, you have a clear understanding of all costs associated with professional property management services.
Showing and Lockbox Options
“Time is of the Essence” is a common phrase used in the real estate industry. Given the varied schedules of tenants. In addition to our team conducting personalized showings, we provide owners with the option to enable tenant self-showings. While this is voluntary, it grants tenants the flexibility to view your property according to their availability, thereby prioritizing your property for immediate rental.
Vacation Rental Management
Please contact us to see if you are a good fit for our vacation rental management program. We advertise your vacation rental on our website, which allows booking and payment options without guests having to pay a host fee. We also advertise your vacation rental on AirBnb and VRBO.
Resident Benefit Packages
